Back of House

Collect payments and issue refunds without leaving the reservation.

Feather acts as merchant of record for your direct and VRBO bookings through Stripe, so the money and the reservation live in the same place.

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Payments on the reservation

Charges, payments and status sit right on the booking record — no separate payment dashboard to reconcile against your calendar. What you booked and what you collected are always the same view.

One less integration to babysit

Because payments run through Feather as merchant of record, you're not stitching a standalone processor to your PMS by hand. Fewer moving parts, fewer places for money to fall through the cracks.

Costs and margins stay visible

Feather distinguishes the cleaning fee you charge the guest from the cleaning cost you actually pay — so your margin is explicit, not buried. That clarity flows straight into owner statements.