Front of House
One inbox for every guest, every channel.
Airbnb, VRBO, Booking.com, email and SMS land in a single thread view. Reply from anywhere, with AI drafting responses in your voice — so guests get fast, on-brand answers without your team living in six inboxes.
Omnichannel
AI-assisted
Canned responses
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Context without tab-switching
Every thread carries the reservation, property and booking status alongside it, so whoever picks up the conversation has the full picture — no hunting for the booking in another tool.
Every channel, one thread
Messages from every platform flow into one prioritized inbox with saved views and follow-up flags. Reply on the guest's channel — Airbnb, email or text — from the same window, and drop internal notes your guest never sees.
AI replies in your brand voice
Generate a response with one click, guided by a persona and your own prompt, then preview before it sends. Feather drafts the reply; your team stays in control of the send. Save your best answers as canned responses for the questions you get a hundred times a week.